Our Shipping Policy

Welcome to The Cali PolkaDot Shroom Bars®, where whimsy meets delightfulness. Our commitment to quality and customer satisfaction is the cornerstone of our business. We always strive to provide our customers with a seamless shopping experience and timely product delivery. The following outlined shipping policy states our commitment to delivering your order with care and efficiency.

Shipping Destination:

We offer both domestic and international shipments. Please note that shipping rates and delivery times may vary depending on the destination or country.

Shipping Methods and Rates:

We provide the following shipping methods for all customers:

  • Express Shipping: For customers within the United States and Canada (North America), express shipping usually takes 24 hours max. It may also take 1-2 working days for customers outside of North America. Shipping rates are automatically calculated at checkout.
  • Standard Shipping: Standard shipping usually takes 2–3 working days, depending on your location.
  • Free Shipping: This is for all orders above $299.99. We offer free shipping on all orders from 300.00 USD and above at checkout.

Order processing time:

Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

NB:

  • Processing time may be longer during peak seasons or for larger orders.

Track Your Order:

A tracking number will be emailed to you once your order has been shipped. You can use this tracking number to track the progress of your shipment.

Delivery Issues:

If your order does not arrive within the estimated delivery timeframe or if your package arrives damaged, please contact our customer service team at contact@buypolkadotbars.com. We will work with you to resolve any issues you might be facing.

Returns and Refunds:

If you are not satisfied with your order, please refer to our return and refund policy page for details on how to return your item(s) and request a refund.

NB:

  • To be eligible for a refund, all customers are required to check the “SHIPPING INSURANCE” box at checkout.

Thank you for shopping with The Cali PolkaDot Shroom Bars® for all your polkadot mushroom-infused candy bars. We appreciate you and look forward to providing you with an exceptional shopping experience.