Shipping Policy – Polka Dot Chocolate

Order Processing & Shipping Times

  • Processing Time: All orders are processed within 1-2 business days (excluding weekends and holidays).
  • Shipping Time: Standard shipping typically takes 3-7 business days, depending on the destination. Expedited shipping options may be available at checkout.

Once your order has been processed, you will receive a tracking number via email to monitor the delivery status.

Where We Ship

We currently ship discreetly and securely to all states in the USA.

✔ Domestic Shipping: Available to select locations within the country.
✔ International Shipping: We do ship internationally.

Discreet & Secure Packaging

We understand the importance of privacy when ordering psilocybin products. All orders are:

  • Packed in plain, unmarked packaging with no brand identifiers.
  • Sealed for freshness and security to prevent tampering.

Shipping Fees & Delivery Options

  • Standard Shipping: This shipping mode is free.
  • Expedited Shipping: Available for an additional fee (if applicable).

Shipping rates are non-refundable once an order has been processed and shipped.

Tracking & Delivery Issues

  • Once your order is shipped, you will receive a tracking number via email.
  • If you do not receive your order within the estimated timeframe, please check your tracking information or contact us for assistance.
  • We are not responsible for delays caused by couriers, customs, or unforeseen circumstances.

Lost, Stolen, or Damaged Packages

We take extra care to ensure your order arrives safely. However, if your package is lost, stolen, or arrives damaged:

  • Lost Packages: If tracking shows “delivered,” but you did not receive your package, please check with neighbors or contact the carrier. We are not responsible for lost packages due to incorrect shipping addresses provided by the customer.
  • Stolen Packages: We are not responsible for stolen packages. Please ensure your shipping address is secure.
  • Damaged Packages: If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged package, and we will assist in resolving the issue.